Official Policy

Privacy Policy b133 – Your Data Protection is Our Priority

B133 takes seriously its responsibility to protect every piece of personal information you share with us. This document transparently explains how your data is collected, used and safeguarded.

Updated: 1 January 2026  |  Version 2.5

Six Pillars Data Protection b133

Every action we take in managing your data is grounded in the following principles, which we uphold without compromise.

256-bit SSL Encryption

All data transmitted between your device and b133 servers is protected with bank-grade 256-bit SSL encryption. This ensures no third party can intercept or read your information while in transit.

Strict Access Controls

Only authorised b133 staff with a legitimate operational need may access member personal data. All access is logged and automatically monitored by our internal security systems.

No Data Sales

B133 never sells, rents or transfers members' personal data to any third party for marketing or commercial purposes. Your data belongs to you β€” it is not an asset we trade.

Secure & Redundant Servers

Member data is stored in internationally certified data centres with redundant backup systems. Our infrastructure is designed to ensure continuous data availability and rapid recovery in the event of any disruption.

Right to Access & Correction

You have the right to request a copy of the personal data we hold, correct any inaccurate information, or request deletion at any time. Requests are processed within 14 business days.

Active Threat Monitoring

The b133 system runs continuous security monitoring β€” 24 hours a day, 7 days a week. Any suspicious activity is detected and acted upon immediately before it can affect member data.

Quick Summary: b133 collects only the data it needs, uses it for clearly defined purposes, stores it securely and never sells it. You have full control over your data at any time.

1 Introduction

This Privacy Policy ("Policy") describes how b133 ("we", "Platform") collects, uses, stores and protects your personal information ("Data") when you use the b133.vu website, the official b133 mobile app and all related services.

We are committed to complying with applicable data protection laws and ensuring your privacy is always protected. By registering for or using the b133 platform, you agree to the collection and use of data as described in this Policy. If you do not agree, please discontinue use of our platform.

This Policy is to be read together with Terms and Conditions b133 and forms part of the overall agreement between you and our platform. In the event of any conflict, this Privacy Policy shall apply to matters relating to personal data.

2 Data We Collect

B133 only collects data that is strictly necessary to provide you with a safe, seamless and responsible service. Below are the main categories of data we collect:

Identity & Contact Data

Full name, date of birth, identification card or passport number, email address, mobile phone number, and residential address. This data is collected during registration and the KYC verification process.

Financial & Transaction Data

Payment method details (bank name, shortened account number), deposit and withdrawal history, current account balance, and wagering records. This data is required to process transactions and comply with anti-money laundering requirements.

Technical & Device Data

IP address, device type, operating system, browser type, screen resolution, general location data (state/city level) and login session information. This data is collected automatically for security purposes and to improve user experience.

Behavioural & Usage Data

Pages visited, games played, session duration, wagering patterns and interactions with platform features. This data is used to personalise your experience and identify potential problem gambling risks.

We do not collect sensitive data such as health information, political views, religious beliefs or sexual orientation unless there is a specific legal requirement and you have provided explicit consent.

3 How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. b133 uses your data for the following purposes:

  • Verifying your identity and processing account registration
  • Processing deposits, withdrawals, and other financial transactions
  • Identifying and preventing fraud, money laundering, and platform abuse
  • Providing effective and responsive customer support
  • Sending important notifications related to your account, promotions, and platform updates
  • Personalising content, game recommendations, and promotional offers based on your preferences
  • Monitoring gameplay patterns to support responsible gaming initiatives
  • Complying with applicable legal and regulatory obligations
  • Analysing platform performance and continuously improving our services

We will not use your data for purposes not stated in this Policy without first obtaining your consent. Should we wish to use your data for a new purpose, we will notify you and obtain the necessary consent.

4 Data Sharing with Third Parties

B133 does not sell or rent your personal data to any party. However, there are limited situations where we need to share your data with certain parties to enable the platform to operate properly:

  • Payment Providers: Transaction data necessary to process deposits and withdrawals via DuitNow, FPX, Touch 'n Go eWallet, GrabPay and Boost
  • KYC Service Providers: Identity information required for the independently audited identity verification process
  • Game Providers: Minimum session data required by third-party game providers to deliver a seamless gaming experience
  • Legal Authorities: Data required in the event of a lawful request from Malaysian authorities or a binding court order
  • Analytics Services: Aggregated, non-personally identifiable data for platform performance analysis purposes

All third parties we work with are bound by strict data protection agreements and may only use your data for the specific agreed purposes. We ensure they comply with security standards equal to or exceeding our own.

5 Data Storage & Security

Your data is stored in secure data centres that comply with international security standards. The technical and organisational measures we implement include:

  • Data encryption in transit and at rest using AES-256 algorithm
  • Role-based access control (RBAC) ensuring only authorised personnel can access sensitive data
  • Comprehensive audit logs for all data access and modifications
  • Penetration testing conducted periodically by independent parties
  • Redundant data backup systems with immediate recovery capability
  • 24/7 security monitoring with rapid incident response

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Generally, active account records are kept for the duration the account remains active plus 7 years to comply with financial regulatory requirements. Data that is no longer needed will be securely deleted or anonymised.

Security Notice: While we take all reasonable measures, no system is 100% secure. If you suspect your account has been compromised, contact b133 support immediately and change your password.

6 Cookies & Tracking Technologies

B133 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session verification and security. Cannot be disabled.
  • Performance Cookies: Collecting anonymous data on how you use the platform to help us improve our services.
  • Functional Cookies: Remembering your preferences such as language, display settings, and game choices for a more personalised experience.
  • Analytics Cookies: Helping us understand overall usage patterns for the continuous improvement of the b133 platform.

You can manage your cookie settings through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of the platform. Our cookies are not used to track your activity on other websites.

7 Your Rights

As a b133 member, you have the following rights regarding your personal data. We are committed to facilitating the exercise of these rights without unnecessary barriers:

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Right to Access

Request a copy of all personal data we hold about you in a readable format.

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Right to Correction

Correct any inaccurate or incomplete information in your account.

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Right to Erasure

Request deletion of your data, subject to applicable legal obligations.

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Right to Object

Object to the processing of your data for specific purposes such as direct marketing.

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Right to Portability

Receive your data in a structured format that can be transferred to another platform.

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Right to Restriction

Request restriction of your data processing in certain situations permitted by law.

To exercise any of the above rights, contact the b133 data protection team via customer support. All requests will be processed within 14 business days. We may require identity verification before processing your request to protect your privacy.

8 Children's Data

The b133 platform is strictly for users aged 21 and above. We do not knowingly collect, store, or process any personal data from individuals below the stipulated age.

If we find that a minor's data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you believe that someone under the age of 21 has registered on our platform, please contact us immediately so we can handle it appropriately.

9 Third-Party Links

The b133 platform may contain links to websites of third-party game providers or payment services. We wish to clarify that this Privacy Policy applies solely to the b133 platform.

B133 is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of each platform you visit separately. The presence of links to other websites on our platform does not imply that we endorse or recommend their privacy practices.

10 Changes to the Privacy Policy

B133 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:

  • Direct in-app notifications on the b133 mobile app
  • Email to the address registered in your account
  • A prominent notice on the b133.vu homepage for at least 14 days

The "Updated" date at the top of this document reflects the effective date of the latest version. Continued use of the b133 platform after that date constitutes acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, the b133 Data Protection Officer (DPO) team is always ready to assist.

You can reach us via:

  • Live support via Live Chat within the b133 platform β€” available 24/7
  • Official email: [email protected]
  • Support section in the official b133 mobile app

We are committed to responding to all privacy-related enquiries within 3 business days. For formal complaints, we will provide a reference number and keep you updated on case progress within the stipulated timeframe. Your satisfaction and trust are our top priority in every interaction.

We're Here to Help: Privacy is more than a legal obligation for b133 β€” it is the foundation of trust between us and every member. Do not hesitate to contact us if you need any clarification on how your data is managed.

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Your Data, Your Control

You can manage your privacy settings, request data access, or update your personal information directly from your b133 account. For further questions, visit the FAQ us or contact our support team, available 24 hours a day. Responsible gaming starts with transparency β€” learn more on the Responsible Gaming page.

Join b133 with Full Confidence

Your data is safe with us. Register today and enjoy Malaysia's online casino platform that prioritises privacy, security and the best experience for every member.

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